Why is shipping free?
Shipping is free because we use the cheapest delivery service. This allows us to offer free shipping even on the smallest order. There is no expedited shipping.
How long will it take to receive my order?
It can take 2 – 5 weeks for delivery
Will I receive a tracking number?
Not every order receives a tracking number. In order to keep shipping free we may waive the tracking costs. If you ordered just one item, depending on the cost - you may not receive a tracking number.
Where do orders ship from?
We have three locations. NJ, NY and overseas. If we don’t have your item in stock in the US it will come from our overseas warehouse. This can extend the delivery time.
What should I do if I haven’t received my order?
If you don’t receive your order in 4 weeks contact email@example.com Send us your order number and we will look into it. DO NOT request a charge back. Many times your order is just a few days away. If you have nay issues contact us we will refund or reship your item.
We have staff working 7 days a week. Someone will help you.